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Thank-You Letters from past American Advantage Mortgage Clients: Page 2 |
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From: paul aaron
Paul & Margaret Aaron/COFI mortgage
From: parcora@net Sent: Friday, October 03, 2003 2:19 PM Subject: Re: Re: Questions Hi Jen,
To:
RebeccaBeach@AAMI.NET Cc:
JenHughes@AAMI.NET Good Evening Rebecca, Greg And Jen, This "E" mail is to say thanks to all of you for all the work you
did in securing a loan for me and Ben. We met with
Bruce this
morning to close the re-financing of our mortgage. I contacted your company in 1995, and you helped us buy our
current house. But this time, AAMI worked with Ben
and me
until we were able to get a special mortgage, at today's market
rates, in spite of our shaky credit history. May God continue to bless you and your company. Barbara Townes, COFI mortgage.
From: RL@aol.com Sent: Wednesday, August 06, 2003 12:14 PM Subject: Re: Gift from American Advantage Mortgage Hello Jen,
-----Original
Message----- Subject: I appreciate you having integrity and not trying to sell me something that I don't need. Greg, I appreciate you having integrity and not trying to sell me something that I don't need. Should we need a loan in the future either for a new purchase or to refinance for some reason, I will keep your e-mail handy. I'd like to add that your site is excellent. It
is so detailed that I wouldn't even have needed to ask for further
information had
I not been trying to determine whether the other
information I was receiving could be correct. Also, Live Person is a
unique Finally, I believe that your business will be
blessed because of your honesty and unparalleled customer service.
Those Sincerely, Kathy Oberneder
I just spoke to Patrick Skulley and the date is set. July 3rd at 4 pm is the time. He is ordering the pay off with my current lender and they are literally neighbors so that should be quick. I think that's everything. Except for a huge thank you from me to the two of you, you really made this process quite easy, and you both were very understanding of the 78,000 questions that I must have asked over the process. Thanks again Frank P./COFI
Hello again Jen, I got my first bill and the numbers all lined up!!! I'm sure that you were confidant with that, but for me I can now breath a sigh of relief and start enjoying the HUGE amounts of newly freed up money. As far as my Dad. He's got At&t broadband and they are switching over to comcast....that's the only thing that I could think of being the communication problem. But he seems to get my emails just fine.
Well you are a busy gal, so let me just
get straight to the details:
His currant email address is ; frankp--------(this
should be good through December 2003)
His new address, which is up and running
is frankp----------
Hope that will help the two of you
connect. If not, I know that phones aren't your thing, but his
number is _ _ _._ _ _._ _ _ _. Maybe you could give him a buzz
and straighten it out that way.
Last thing....THANK YOU VERY MUCH.
Both you and Rebecca were absolutely fabulous throughout the
whole
process. I lost count of the number of questions that I asked
of the two of you. Honestly though, your
(and I mean you and
Rebecca's) attention to details, caring, concern, professionalism
and patience was far
above and beyond any standard that I could have
imagined....And let me tell you my standards are pretty high.
I wish you, Rebecca and
your whole company nothing but success in all that you seek.
Much Thanks
A very relieved Frank
-----Original
Message----- Greg, I just wanted to thank you and your company for such a wonderful experience refinancing. This is the third time that I have refinanced and the first time that I didn't have to run around and do everything. Chris handled so much. I was very pleased with the rate/plan and the customer service that I received. So much so, that I'm going to have Chris handle my investment property. He took the time to explain things to me and walk me through all my options. That allowed me to have all the information that I needed to select the plan that was right for me. It was nice to work with a company that makes you feel like they're looking out for you. Thanks again, Jodi Schuman/COFI
-----Original
Message----- Greg, Jen and Rebecca, Job well done! Don't know who to thank more. Everyone played such an important role in our refinance. All parties involved in the transaction were true qualified professionals; your staff, the appraiser Nancy Pirritano, and Property Title & Escrow. We have nothing but praise for all involved. After an exhaustive search for the right loan, we elected to go with the COFI loan. Your website is wealth of knowledge for those looking for detailed information on various loan options. You had detailed notes on the rates and fees which gave us the confidence to know that we were getting a fair rate. There were no surprises. We will definitely come back to AAMI for all of our financing needs and gladly recommend your services. Your company and your ethics stand out above the crowd. Again, thank you for a stress-free and educated refinance. Regards, Lee & Marion Hodge/COFI
Subject: RE: New Mortgage! Jen, I want to thank you and AAMI for the great
service provided to me while financing my first home.
I was in a
very difficult situation, and you explained what I needed to do
to obtain financing, and helped
me along the way throughout the
entire process. I can't express how much I appreciate the help you
gave me. I look forward to working with you and AAMI in the future on
many more properties! JR - COFI mtg.
----Original Message----- Hi Chris, Wanted to thank you again for your help & diligence in our refinancing. The closing went on schedule with no problems and we both appreciate your thorough attention to detail. So, the money's in the bank and we're ready for our next step and would like to finance our 2nd place through you. Please let me know what Bob & I would need to do to get pre-approved for another mortgage on a 2nd home. We'd like to have an approval letter in hand as we shop around. Thanks again,
Janet W. -----Original
Message----- I'm sorry that I didn't send this e-mail earlier. I have had an extremely heavy workload this week. Thank you so much for everything you've done for Mike and I. Your staff is wonderful, very professional and responsive. Rebecca did a great job. Thank you again for your help with our refinance. You have blessed us more than you know! In His Name, Sue G/COFI
From: "Fred Bergen" <fjbergen@.net> Rebecca, Jen, Fred Bergen/COSI
----- Original Message ----- From: Timothy Rieckmann To: Jenh Sent: Wednesday, April 09, 2003 9:33 PM Subject: Thank you and Letter of Recommendation Jen: As promised here is a note for your records. Before I get to that I would like to thank you for all of your help on this loan. You were patient and prompt and that is a blessing. LETTER: We would like to thank American
Advantage Mortgage, Inc. for all their support over the past few
months. From the beginning, AAMI was prompt, patient and
working with them was a pleasure. This was our first
home and
my husband and I were nervous but that all changed when working
with the people at AAMI. We thank you and God bless. Tim and Stacey Rieckmann/COSI
Thank you, Rebecca, for all the much needed help. I shall sing the praises of AAMI in general and you in particular to all who will listen. I started today: The folks at Capital Title thought COFI loans come from Brazil! They were amazed at my interest rate. Said it was the lowest they had ever seen. One of them said she will be on the net tonight checking you out. She is currently paying 7%! She lives in my City also. This response is so universal in my experience that it begs the question: Why don't you advertise? Perhaps you do and I am simply unaware of it. Anyhow, I am simply delighted, although the closing cost were somewhat higher than anticipated; now I know why. Give my best to Jen and Greg as well. Cordially, Tom Harrington PS: This is no time for false modesty, so let's face it head on: you are the best!
From: Mark Sent: Tuesday, April 01, 2003 2:11 PM Rebecca and Jen, I just returned from a successful settlement for my new refinanced mortgage. Everything went very well as expected. I wanted to thank you both for all your work on my behalf over the last several weeks. As I experienced in my previous refinance with AAMI, you both dealt with me in a professional, courteous, and caring manner throughout the entire process. I will certainly recommend you to anyone who asks. Thank you both very much, PS - I am really impressed with the integrity of AAMI. This is very generous. Thank you so much. Even though it was not AAMI's fault that my lock expired, you guys ate the cost for the extension fee. Again, thanks for all your help, as you know I was very frustrated by the delay with Underwriting and the Title Co., but I know this was beyond AAMI's control. Mark I./fixed rate
----- Original Message
-----
> >Sent: Wednesday, December 11, 2002 11:58 AM
---- Original Message ----
---- Original Message ---- Jen, From: Lynch, Pat To: 'Rebecca Beach' Sent: Thursday, October 03, 2002 3:11 PM Subject: RE: Gift from AAMI Hi Rebecca,
I'd
like to inform you of how happy we are with your company. The entire
process was handled very well, I refer people to your sight at every
opportunity.
AAMI was very thorough
Answered all of my questions and
communicated everything in a timely manner! Doug Gattis, 09/29/02 - COFI mtg.
----- Original Message ----- From: LynnOliver To: gregh@aami.net Sent: Friday, August 16, 2002 8:39 AM Subject: refinance Good morning. I called your office
last Friday afternoon and Rebecca called me back Monday. We
discussed my desire to refinance. Your company helped us
refinance last time and I wanted to use you again because last time
you all were so nice and helpful.
---- Original Message
----
----- Original Message -----
From: "Clay Egbulem"
Clay.Egbulem
----- Original Message ----- ----- Original Message -----
----- Original Message -----
Dear Greg & Jen:
----- Original Message ----- ----- Original
Message -----
Dear AAMI,
Thank you so much for all your hard
work in getting our refinancing done quickly and painlessly. ----- Original Message -----
Dear AAMI ----- Original Message -----
"Service was excellent. I would
not hesitate to use AAMI again.
This is the second time that we've done business, and again you have demonstrated
excellent work ethics. And the personal matters I've been through the last year,
Greg and Jen, you've been wonderful - Keep up the good work and I know you'll be blessed
for your honest efforts helping people - I'm always trying to get you more business.
"Fantastic Service!" "Thank you all for all hanging in there and not losing
patience with my situation. Without God's blessings, as well as His grace, and your
efforts, we would still be trying to refinance me. Thanks again and may God bless
you all!" "Great experience!" To: RebeccaB@aami.net, "Your service was
impeccable and we are recommending your company to anyone who is looking to buy a
home. Rebecca was particularly helpful and always went the extra mile in helping us
out. Thanks for everything." "Sorry we didn't
respond earlier with all the hecticness of a new house, the papers got lost in the
shuffle. I filled out your questionnaire with "Excellent" for all
categories! Anyway-- thank you for the gift mugs and hope you all had a wonderful
Christmas!" Dear Rebecca and Greg, We
are sorry this is so late in coming, but as you can well expect we have been busy setting
up house. Dan and I want to thank you again for the hard work, dedication, and
diligence you extended us to make our closing deadline of 09/21/00!! Without you and
God on our side we would not have made it. Thank you also for the house warming
gifts. We will spread the word to our friends about your excellence! Love in
Christ, Jen and Greg,
AAMI made
the loan process very easy with the ability to correspond via fax and e-mail. Jennifer, I'm so happy
that all of my "quirks" were taken care of. I had a last minute scare, but
all went well. Rebecca returned all my phone
calls and answered all of my many questions concerning your COFI loan. She was very
efficient. Greg, Jen and
Jessica, As you know, I just settled on my refinance at Bruce Kent's office.
We had a nice talk and things went smoothly. I want you guys to know that you have
been a real big help in this part of my life. I can't tell you enough how much you
guys mean to me as far as business and good advice and just generally listening to me when
I've been upset over this whole situation. I know that the Lord is going to bless
you 10 times over; I think He was just testing me for patience. But anyway, I
love you guys a lot for helping me out through this bad situation.
You have a great staff and
great products. Hello Jen, All went well.
Thanks for working with us on the loan and closing. Your company offered a very pleasant
mortgage process from the beginning to the end. Hi Greg and AAMI Family:
We received your kind gift. We've been so blessed by God giving us the opportunity
to find you. You have helped us tremendously. We apologized for our lack of
communication to all of you since we moved into our dream house, as we've been so busy.
If you remember we had everything stored for two years, plus what we had in our
condo, then we had to get our condo ready for our renters. Also, our daughter is
checking out Colleges, we took her to Liberty College in Virginia, and on and on, we got
our hands full. We hope you accept our apology. We'll write back again to thank you
and give you future updates .
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