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Thank-You Letters from past American Advantage Mortgage Clients: |
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"I just read your testimonials page on your site. You
all ready have my e mail that I sent to you earlier. In fact, I have no end of praise and
thanks for the COFI loan you secured for my wife and I. I have no problem or
reservation about recommending AAMI to anyone. The only correction would be that I
am from Fredericksburg VA. Thank-you again and God
Bless. P.S., I forgot to
tell you that I am having my son-in-law call you. I have talked with him
briefly about your program and directed him to your website. I figured if any one
could help them get a mortgage it would be AAMI."
"I thoroughly enjoyed my experience with AAMI.
It was reassuring and a very welcome sound to hear praise music while I was on hold!
Greg made me feel like a close friend, as did Jen, and it was special to hear Greg's
cheerful "God Bless" when hanging up the phone."
Thank you for a delightful experience in every way!
My last refinance 5 years ago was a nightmare. This one was actually FUN!
I enjoyed speaking with all of you and I'm glad your make me aware of the COFI
loan! Thanks too, for the candy and mugs! What a surprise and a very
thoughtful touch. I appreciate it very much. Thanks again and God bless
you!"
"Greg, Just to let you
know that we settled yesterday. Everything went well. I would like to thank you very much
for all your assistance and advice, and especially for taking the time to explain to me
what the COFI is, and also to help me with my finances in general. I think that Ill
be able to have a good handle over things now, and this COFI loan will be very helpful. I
would like also to thank Jennifer and Jessica. They have all been wonderful and always
helpful. I really appreciate the fact that you all returned my phone call quickly and were
always there when I needed explanations and clarifications. But above all, I must say that
this is the most pleasant settlement that I have experienced. You made things move quickly
and smoothly. Once again many thanks to you all. I will be away next week. If you need to
communicate with me, you can email me. Ill always have accessed to the web. I hope
that when I get back Ill have a chance to meet you and thank you all
personally.... I want to say again, that everyone was absolutely wonderful and
very helpful. I wish other mortgage companies would learn from you on how to do business.
I especially appreciated the strong ethical sense displayed throughout the process. You
are the most honest people I have known in this business. You can add the note to the
"Borrowers reply". Also you may use me as a reference if it is ever
needed. Best regards, many thanks again." "Thanks! That word sums up our entire mortgage
experience with the staff at American Advantage Mortgage recently. You walked us step by
step through this process; Patrice and I are most grateful. Thanks for educating us!
Were better buyers as a result. We now have the house we had been praying for at a
price that worked for us! Its good knowing that Im dealing with a company of
such high integrity. What you do and how you do it, brings honor to the Lord we faithfully
serve. Kudos to the rest of your staff too! You all are a well balanced team and we
appreciate your effort, wisdom, and Godliness. Thanks Greg and Jen. Well name our
next child after you (smiles)!"
"We
really want to thank you so much for being so patient with us and teaching us the
differences. It really allowed us to choose the right loan for our family needs.
I don't think any bank would have taught us. Kudos to you and your team!
Well, God has blessed us once again by allowing us to have this home. We'll
forever praise His Holy name! A good name goes a long way and people will hear of
your good name from us. Thank you Jen! Thank you Greg! Thank you
Jessie!"
" The staff at A.A.M. worked hard to get out loan
through. We truly appreciated their attentiveness and professionalism."
" I thoroughly enjoyed working with Greg and his
team. And I would gladly recommend AAM Inc. to my friends. They are
trustworthy and that's very important to me."
"Impressive knowledge of the
COFI fund, puts them high above their competition. " Matt and Jen were excellent to work with. They
make the whole process go very smoothly. They were a delight to work
with. Everything was a lot easier than we ever expected!"
"The service was professionally provided. Thank
You!!" "I just wanted to thank you repeatedly for all you've
done to help Nikki (my granddaughter). Believe me Greg, I think you have really
pulled her through this whole thing, because I was getting very worried about her.
So I just wanted to personally thank you because she just can't say enough. She
said, " Greg has returned every call, Nana. He's helped me through
this." And I am so grateful and believe me Greg, I can't thank you enough.
God bless you, hon."
"Greg was great. Jessie was great."
"Matt Kawecki did a fine job."
"Matt Kawecki was extremely helpful, courteous and
kind. He conveyed an aura of absolute trust and willingness to share the fact that
he knows his business completely. Thank you."
"It was nice to not have to worry about the loan
process. Everyone seemed really helpful when I called with questions."
"The staff at AAMI was very patient and
understanding. It was a pleasure doing business with you. Thank you very much
for helping me."
"...I will certainly look you up then (when we decide
to move) and continue to refer everyone I know to you. It's so easy to do when you
are as pleased as I am with the wonderful service that you and your company consistently
provide. Again, thank you."
"Jessica did a great job of keeping us up to date
throughout the process."
"Greg, Jen and Jessy make an A+ team!! We are so
thankful to them and to God for the great way everything worked out. We love our new
home and know that their hard work, patience and commitment made it happen."
"You all did a tremendous job with our
situation! I truly appreciate all your help. God bless."
"About
two years ago my wife and I utilized your services to procure a COFI loan on our residence
in Baltimore. The whole transaction was a pleasant experience and we have
recommended your services to others."
"Thanks
for handling our mortgage, all went smooth. God bless."
"It
was a pleasure doing business with AAMI. If I ever do it again, I will be sure to
contact you, also will tell friends and family."
It was very nice doing business with a Christian
organization. Thanks, God Bless." "We've
told many of our friends and acquaintances about how wonderful all of you were! It
was a pleasure working with you and if we ever need to do this again your company would be
the first we would call."
"If
I decide to apply for a 2nd mortgage in the future I most definitely will give you my
business. I also will continue to refer others to you. Thank you so much for
the Coffee mugs and candy. May God continue to bless the entire staff of
AAMI."
"You guys are awesome!!"
"It
was a joy to get to know you and I appreciated your efficient way and most Christian way
of handling business. Our prayers are with you for health and prosperity in your
life and business in our wonderful Lord."
"We were treated like family. Even though the paperwork was
tremendous, it was easily completed with your help. Thanks a bunch! You were
great to us, fair and accommodating. A great experience."
"I wanted to thank you guys for handling my refinance. Settlement last
night went off without a hitch, and the numbers came in just as expected.
Thanks for taking the time to answer all my questions."
"I want to thank
Jen, Jessica, and Greg for all your perseverance, patience, and help. The closing
went smoothly and quickly."
"My wife has told me so many wonderful things about you and all of the
knowledgeable information that you provided. My heart felt thanks to you.
Thank you very much for your time, patience and expertise."
"To the greatest mortgage company since sliced
bread! Greg, your company is the greatest! You and your wife helped us through
step by step to achieve our COFI loan! Service doesn't come any better. You
made me realize that there are some business associates I CAN TRUST! Thanks!!!
"Jessica went above and beyond the call of duty. She kept me abreast
of every new development and put up with my frustration. Jen explained in detail the
refinancing process and held my hand from start to finish. She really made it easy
to refinance, Praise the Lord! I don't think any of us were aware of the temporary
and sometimes discouraging obstacles that would prolong the refinancing process. But
due to you and your staff's diligence and hard work I went to settlement. Thank you
AAMI for walking with me every step of the way. It was a blessing doing business
with you."
"Even though we had a lot to review and learn
about the refinancing of one house and purchase of a second, we were always assisted with
a professional attitude and respect, never made to feel ignorant though we were at
times!" "We were treated like royalty throughout the entire process. Thank
you! Thank you! If you want anyone to call me as a reference, you have my
permission."
"This is just a thank you for the hard work you
all did to get me a loan for my purchase. I haven't made my first payment yet, but I
am ready. Things at settlement went very well. Mr. Kent did an excellent job
in satisfying everybody including the mortgage company. He is a smart lawyer when it
comes to settlements, please tell him I said thanks. Thank you!"
"Greg and Jen Hughes would go the extra mile to
make everything go smoothly. We recommend them to anyone who is in need of debt
consolidation or refinancing. They are so pleasant and easy to work with.
They are a blessing!" "I was pleased with the way that AAMI handled
my original mortgage and I never considered going anywhere else to refinance."
"You were an answer to our prayers and I
praise Jesus for leading us to you! Your expertise and professionalism made this
entire experience a pleasure and what could have been a very stressful situation, you
turned into an exciting experience. You and your staff turned a difficult and what
seemed hopeless situation into a reality. We cannot thank you enough and we thank
God for you always!" "I never thought that buying a house would be
as easy as it turned out. Both Jen and Greg did an excellent job. Thanks for
everything." "My wife and I were extremely impressed with
American Advantage Mortgage, Inc. Thank you very much for your services."
"I really felt as if they cared about our
financial stability. No one company has taken so much time to explain a program. I did not
feel rushed and the service was very personal. Thank you and God Bless!"
"This has been by far the most efficient
re-financing I have ever been thorough. Greg Hughes was always thorough, courteous,
patient, and kind. He developed a great knowledge of loans & presented many creative
ways of restructuring my financial obligations so that I would receive the most beneficial
arrangement." "Thanks so much! Greg & Jen, you were both
extremely helpful and gracious. I look forward to doing business again in the future.
Its so wonderful to know people I can trust." "Youre the best! Thanks for everything." "We thoroughly enjoyed our experience with our
refinancing through AAMI. Greg & Jen were both friendly, informative and a delightful
team to work with. We would definitely recommend that our friends go through a refinance
with AAMI. They made us feel very comfortable." "Everything went very smoothly! Everything you said
would happen and whenactually did happen. Would highly recommend your
services." "You all were
excellent
Matt was my main connection
Thank you All." "Excellent service;
Great Education; Thank you for your help."
"I was
impressed with the professionalism of Bob Velthuis throughout the processing period
almost 5 months! It was a difficult transaction at best. Mr. Velthuis stayed with it and
was a source of encouragement to me along the way. I will be glad to refer to AAMI in the
future as opportunity arises." "It was a pleasure dealing with
such friendly and caring people." "It was a
pleasure to do business with a Christian company that I felt comfortable with from the
beginning to the end."
"Very accommodating and
efficient!" "Great job at processing
our loan professionally and quickly. We will definitely recommend AAM Inc. Thank you and
God Bless." "Just saying "Thank
You" is not adequate enough for what you have done for me. I knew the process of
refinance was to be a "faith walk" but I didnt think that same faith was
to carry me to the settlement table, but God is good and a rewarded to those who
diligently seek him. I do thank you from the bottom of my heart for interceding on my
behalf. May our God continually bless you and your staff at American Advantage." "Matt Kawecki and Jim
Rose, Jr. were with me every step of the way great team" "We enjoyed working with
everyone on the American Advantage Mortgage staff. You made this complicated process more
manageable. We will refer you to our family and friends if they would ever need your
service." "I appreciated your
forbearance and patience through this rather lengthy process." "We talk about our good
experience to all who will listen. Thanks for such a good job."
"Bob, this is just a
little note to thank you for all of your patience and hard work you put into helping us,
with our unusual refinancing [situation]. Once again thank you
" "Greg and Jennifer were extremely helpful and responsive to my many questions. They made the processing of my mortgage very understandable and straightforward. As an engineer, they were especially patient and encouraging to me through what were probably many naïve and frustrating conversations for them. I am thankful to have this opportunity to praise their work and formally say thanks again!"
"Praise the Lord for people like Greg & Jenny!"
"Most of my contact was with Bob. He did an outstanding job of serving my family and me. I had hoped to write and thank him, as I realize you know little of what happened once your clients go to settlement. Basically, I couldn'tt be more pleased. Thank you!"
"Very professional and courteous and patient with me..."
"You have been a blessing and a great help. Thanks for everything. The entire staff was a blessing to this family because of their patience and commitment to add prayer in their processing... Prayer Changes Things. Love in Christ."
"Bob and Jennifer were both extremely clear and helpful. I had a lot of questions but Bob never made me feel like I was imposing. He either answered my questions right away or got back to me very quickly. His recommendations have all turned out just great...I want to point out that I particularly appreciated receiving your Mission Statement in an early mailing. Reading through it made me feel I had definitely made chosen the right company to work with, and time has proven me right. If all of the above sounds like a glowing review, it definitely is!"
I found Temple Inland Mortgage very difficult to work with and either incompetent or un scrupulous. Nonetheless, I was treated very well by AAMI and received excellent service and I'm very happy with the loan.
Rick Elmendorf was my loan officer and he did a superb job in handling our complicated loan arrangements - not only for the purchase of a condo, but also the refinancing or 4 others. I highly commend him as well as Jennifer Hughes!
It was a long process, but Rick gave us a great deal as a mortgage loan and paying off in 22 years, and best of all refinancing gave us extra money to build a 24x28 addition.
Tom Potter was a great help. He was very patient and helpful w/my many questions and concerns.
Keep up the good work. Thanks for the fruit basket.
Service was very personal and caring. The best compliment to you is that the title company lawyer also got the same loan as I did. I know this has to be the best loan because I'm sure he sees many, many loans every day, I never felt rushed and at every step had through explanations at every step.
I admire the patience and overall assistance that Rick Elmendorf provided. I am very grateful that he was able to help me refinance and consolidate all my loans. I'm referring AAMI to people and friends whenever I detect interest in refinancing.
Richard did what 3 others couldn't do!!
The loan was handled most professionally and in a competent manner.
Minor confusion over some "mandatory" roof repairs, but over all, very prompt and courteous service.
I enjoyed working with a Christian owned company. Rick and Marie totally provided in their duties and were willing to go the extra mile. Christine who represented the title co. is very good at her job and got me through the glitches. This was far the best loan, service, and settlement we've had in 16 years of business dealings. The COFI loan was everything it was told to us. Our loan officer impressed us with his professional manner. Patricia L Park, 02/15/95 - COFI loan You were great! Settlement was conducted at my
husbands work. This was not only courteous, but very convenient!! It was a pleasure
doing business with you and I will tell all family and friends about you. AAMI and their employees were very trusting
people. They made it possible for my wife and I to enjoy our first home. They
operate business with integrity with gives peace of mind! Tom was very helpful in obtaining the loan. We had
some past credit problems and he was able to help us get things straight. He was
Sensitive to our needs and we appreciated that. Thanks again! David Cernal was very helpful, professional and
knowledgeable. Your whole staff was very helpful. I've already told several
people about you. You'll be the first ones that I'll call the next time I need
financing, which may not be too long because I'm retiring from my gov't job in March '95
and I plan to become a real estate investor. The entire matter was so smooth and efficient. I will
not hesitate to use your services should it become necessary. Good group over there
at St. Paul and Read. We want to commend the management of AAMI for their
excellent choice of personnel. All of the staff was responsive and unusually
helpful and thoughtful. We thank God for each of the staff members we were
personally involved with. Also, Jerry was above and beyond what most persons are
willing to do in most working situations. We very much appreciated the additional time and work you
put in on our loan. Everyone was responsive and helpful whenever we called.
Everyone I came in contact with was courteous and performed
in Professional manner. (Thank you.) We are most appreciated for the professional and exceptional
service received by you and your staff. The Lord blessed us through American
Advantage Mortgage and we highly recommend your services to others. You can be
assured that we will be telling churches and families of AAMI. Thanks again! I'm writing to express my sincere appreciation to Greg
Hughes and his wonderful team at American Advantage Mortgage. They helped me
immensely in all matters of financing my new home. Greg and his team did an
outstanding job in helping me get into my new home. They worked very hard to get me
the best package possible. I would like to encourage you to share in my
experiences in this wonderful company. They go out of their way to help in any area
they can and they truly show genuine desire to help others in a Christ-like manner.
Even though they handle many cases, I found that they treat each case with personal
attention. This is the part of my experience with this company that I most
enjoyed. I did not fell like a number, but I felt like a valued customer. It
is for this reason that I highly recommend American Advantage Mortgage, Inc. to you and as
well as the members of your congregation who are in need of financial management.
We were very enchanted with arrangements that were made at
my request to have the settlement procedures done at home. Many thanks indeed. Working with Mr. Cernal was a wonderful process. For
about 1 year now I have been trying to get 6 other mortgage companies to listen to me
enough to have faith in me about the overall picture that my property playing in getting
my financial status back in good shape. David was the only one willing to listen,
hold my hand (and head at times), and be honest with me. He was encouraging and
supportive and always realistic. This process of sharing (or baring) all of your
information. to someone isn't easy, but David's approach makes it much easier. Your
company and Mr. Cernal come highly recommended by me. Thank you. Mai vu is going to be a great
representative for you. she is bright, attentive, interested, enthusiastic, and
honest. I was impressed with the degree coordination and the effectiveness of every
transaction. We are pleased with every aspect of the program. thanks again for
your attention to detail. Thank you Greg for all that you've done for us. We would like to meet with you to discuss the bi-monthly payment schedule. Thanks again! Michael J. DeCesare, 02/06/94 AAMI kept me informed every step of the way and there were
no "surprises" like additional out of pocket expenses. Greg thanks for you
help with getting my money back from Norwest.
Glenda Bratcher, 9/14/96 Thanks so very much for everything. We appreciate everything you both did to make this thing happen. Take care and God Bless. Jennifer Ann Mulling, 9/6/96/COFI Everyone at American Advantage was very courteous and helpful to us. We had numerous questions and called sometimes on a daily basis and our questions were answered thoroughly each time. We were never made to feel that we were a bother. We sincerely thank you for all your help. We are satisfied with our new mortgage and it has enabled us to save more money. Thank you again for helping us to make a better decision with our finances. Lisa Santavenere, 9/20/96 I was very pleased with the service received and I plan to use American Advantage for future purchases. I also plan to refer all friends and family. God Bless. Vanessa Groomes, 4/25/95
Rick, I appreciate your good work and that good work of Marie too. Mr. Thomson
Everyone was very helpful and friendly. Service was excellent and I would refer AAM to others. Mildred Pipkin, 4/5/95
Tom Potter did an excellent job! Dan Painter, 3/17/98
We are very pleased on your positive, helpful manner which facilitated the process. Mr. and Mrs. Fleming, 3/17/95
Jerry Gagnon provided excellent professional service and a personal care and interest in us that far exceeds any expectations. We will highly recommend with the utmost confidence. Thank you. Joseph Klein, 2/21/95
Customer service was presented in a very professional manner. Barbara Hardie, 1/23/95
... I was extremely happy with American Advantage. Jerry was a pleasure to do business with from the beginning. Marie and Jennifer were also a big help on the problems. I would do business with American again. Anthony Barbour, 1/20/95 Tom did an excellent job and I will recommend him to all my customers. J. Turner, 12/20/94
The lawyer could have been more polite. We did appreciate your hard work and time. God Bless this Christmas season. Mr. and Mrs. Lance Deffenbaugh, 11/30/94
I really appreciate your prompt attention in locking in my loan. Franklin N. Calkins, Jr., 11/28/94
The entire matter was so smooth and efficient. I will not hesitate to use your services should it become necessary. D. Lee, 10/1/94 I would not hesitate recommending your service to anyone. Suellen Velthuis, 7/21/94
We were very pleased with the courteous and professional service we received. We will refer others to you without reservation! Thank you for all your help and God Bless! Alan and Robin Smith, 7/19/94 We appreciate being treated as an important and valuable customer even after we locked in our rate. We recommend AAM highly. Mr. and Mrs. David Maddox, 1/1/94
Looking forward to doing business with you in the future. Dan McBride, 12/28/93
Your professionalism, courtesy, concern stands as a model in the mortgage financing area. We greatly appreciate your hard work and diligence in helping us to restructure our debt. Thanks so much for everything! Mary Buchanan, 12/9/93
We were impressed with your prompt service and kind attitude. Hope you have a successful business and happy marriage. Sam and Gail Jahng 12/8/93
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